Mercure Cairns, Cairns ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

15 Florence Street, Cairns, Australia, 4870

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Family Room One Queen Two Twin Beds

Max:

5 persons

44 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Standard Twin Room 2 single beds

Max:

2 persons

20 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Cairns300 m

Airports

Cairns (CNS) 6.4 km

Train

Cairns Central Station700 m

Bus

Bus stop300 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Refreshing Pool

“The pool area was good, with just the right temperature to make every swim enjoyable.” view full review

Perfect Steaks

“Steak night was a highlight for us; being chefs, we truly appreciated how perfectly they were cooked.” view full review

Stunning Foyer

“The entry and foyer decor was impressive, creating an inviting atmosphere right from the start.” view full review

Luxurious Bath

“I absolutely loved the bath; it was incredibly relaxing and made our stay feel extra special.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Outdoor swimming pool
Sun loungers

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

15 Florence Street, Cairns, Australia, 4870

Map view

15 Florence Street, Cairns, Australia, 4870

City landmarks

71/73-75 Esplanade

Cairns Night Markets

1.2 km

Market

Rusty's Markets

1.2 km

Green Island

1.2 km

Museum

The Cairns Museum

1.2 km

Gallery

Cairns Regional Gallery

1.2 km

Park

Muddy's Playground

1.2 km

Zoo

Cairns ZOOM and Wildlife Dome

1.2 km

Library

Cairns City Library

1.2 km

52-54 The Esplanade

Cairns Cenotaph

740 m

Garden

Cairns Botanic Gardens

3.4 km

The Esplanade

1876 Landing Party

870 m

Shop 4

Underart Gallery

690 m

Public Building

Cairns Regional Council

1.7 km

Gallery

Doongal Aboriginal Art Gallery Cairns

1.2 km

Great Barrier Reef

Michaelmas Cay

1.2 km

1 Spence St

Cairns Marlin Marina

1.2 km

58 Lake St Suite 3-4

Foot and Body Massage

1.2 km

120 Mulgrave Rd

Cairns Showgrounds

2.0 km

Wooroonooran Bartle Frere

Josephine Falls

1.7 km

Nearby

Aquarium

Cairns Aquarium

580 m

Park

Munro Martin Parklands

580 m

Church

St Monica's Cathedral

580 m

Gallery

Samurai Gallery Australia

480 m

Gallery

KickArts Contemporary Arts

430 m

Gallery

Michael Seebeck Gallery

430 m

1/47 Shields St

Bones and Jones

510 m

Green Arrow Walk

580 m

Mall

Coles Cairns Central

200 m

Gillies Range

580 m

Yellow Arrow Walk

580 m

Restaurants

Tropics Restaurant at Tafe Cairns

180 m

Gatton St

Moku Bar + Grill

180 m

122 Lake St

Cairns Burger Cafe

330 m

15 Aplin St

Providore Amore

480 m

113 Sheridan St

Elixir Bar

320 m

92 Abbott St

Mi Piace Espresso Bar

590 m

119 Sheridan Street Opposite Munro Martin Park

Pachamama by Crystalbrook

350 m

163 Abbott St Level 3

Villa Romana Trattoria

560 m

Cnr Esplanade & Aplin St

Che Zest

360 m

135 Grafton Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Convenient location

Accommodating staff

Odd smoke smell

Subpar dining

7.8/10

Very good

Rooms

5.3

Location

7.7

Service

8.3

Dining

5.0

4/5 based on 882 reviews

#21 of 63 hotels in Cairns based on Tripadvisor

Simon

United Kingdom, February 2024

6.0/10

The hotel needs a serious makeover and update as it looks really old and dirty, but it does have a balcony. Unfortunately, there was an overpowering smell of stale urine in the rooms. On the bright side, the staff were all very helpful and friendly, providing loads of local information during my 10-day stay. The location is convenient, right next to all the hire car options in town, even though the pool area looks neglected with cracked tiles. The dining options were just average, not bad for $15, but a little overpriced for what is offered.

Rooms

5.0

The rooms need a serious makeover and update, and the smell of stale urine was overpowering.

Service

9.0

The staff were all very helpful and friendly, providing lots of local information during my stay.

Location

7.0

The hotel is conveniently located right next to all the hire car options in town, with a neglected pool area, but good for a stroll.

Dining

5.0

The dining was average, not bad for $15, but a bit overpriced for what you get.

Facilities

6.0

Facilities were acceptable, although some areas like the pool needed attention.

Arthur

United Kingdom, February 2024

6.6/10

My stay at the hotel had its ups and downs. The location was convenient with all amenities within walking distance, but the room overlooked a car yard that was noisy in the mornings. The service was accommodating, although they missed acknowledging my membership status. The dining experience was subpar, but the facilities were adequate.

Rooms

6.0

The room, although on the ground floor and close to reception, had a odd smoke smell and could use some refurbishment.

Service

7.0

The staff were pleasant and accommodating to our needs, but they missed informing me about my membership status.

Location

8.0

The hotel's location served us well, being close to the waterfront and the Cairns Aquarium.

Dining

5.0

The dining options were nothing to write home about, with room for improvement.

Facilities

7.0

The facilities were adequate for our short stay.

Convenient location

Odd smoke smell

George

United Kingdom, January 2024

7.2/10

My stay at the hotel was convenient and comfortable. The room was spacious, although it could use some refurbishing. The staff was incredibly helpful and friendly, assisting me with printing out tickets multiple times. The location was a big bonus, with easy access to the Esplanade and nearby attractions. The dining experience was average, with room for improvement. Overall, a good value for a quick stay.

Rooms

7.0

The room consisted of 2 single beds and a bathroom, spacious and comfortable for a quick sleepover.

Service

9.0

The staff, including those near laundry, were all very helpful and friendly.

Location

8.0

The location is another bonus, being near hire car options and within easy walking distance to the Esplanade and town center.

Dining

5.0

The dining experience in the hotel was the only letdown during my stay.