Mercure Cairns, Cairns ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

15 Florence Street, Cairns, Australia, 4870

Mercure Cairns is a 4-star hotel offering a variety of amenities including an outdoor swimming pool, a restaurant, and free Wi-Fi. This Cairns hotel features a tour desk facilitating excursions to notable attractions such as the Great Barrier Reef.

Rooms & Amenities

Rooms at Mercure Cairns are equipped with air conditioning, a flat-screen TV with satellite channels, and tea and coffee making facilities. Guests can choose from spacious family rooms or loft rooms featuring double corner spa baths, some with balconies.

Dining Options

Dining options include a popular on-site restaurant serving modern Australian cuisine with an emphasis on regional specialties and freshly caught seafood. A bar located within the restaurant provides access to the terrace area and pool area.

Leisure & Business

The hotel includes facilities for leisure with its landscaped garden surrounding the pool, making it suitable for relaxation. Business services are available, including a meeting/conference room and tour/ticket assistance for local activities such as golf and scuba diving.

Location & Transportation

Mercure Cairns is conveniently situated near attractions such as the Cairns Aquarium, Reef Hotel Casino, and Cairns Night Markets, all just a short walk away. Public transportation options include several bus stops within a few minutes' walk from the hotel.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Room

Max:

2 persons

27 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Standard Twin Room

Max:

3 persons

20 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

Check Prices

Standard Twin Room

Max:

2 persons

20 m²

Bed options:

2 Single beds

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Cairns1000 ft

Airports

Cairns (CNS) 4.0 mi

Train

Cairns Central Station2300 ft

Bus

Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious & Clean

“The room was impressively spacious and impeccably clean, making our stay truly comfortable.” view full review

Luxurious Bath

“The bathroom was a highlight with a fantastic bath that offered a relaxing experience after a long day.” view full review

Lovely Pool

“The pool was a wonderful retreat, with a perfect temperature that made swimming good.” view full review

Steak Night Perfection

“We enjoyed steak night and were amazed by how perfectly our meals were cooked—definitely a culinary treat!” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Outdoor swimming pool
Sun loungers

Room features

Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

15 Florence Street, Cairns, Australia, 4870

Map view

15 Florence Street, Cairns, Australia, 4870

City landmarks

71/73-75 Esplanade

Cairns Night Markets

4100 ft

Market

Rusty's Markets

4100 ft

Green Island

4100 ft

Museums

The Cairns Museum

4100 ft

Gallery

Cairns Regional Gallery

4100 ft

Parks

Muddy's Playground

4000 ft

Zoo

Cairns ZOOM and Wildlife Dome

4100 ft

Libraries

Cairns City Library

4100 ft

52-54 The Esplanade

Cairns Cenotaph

2500 ft

Garden

Cairns Botanic Gardens

2.1 mi

The Esplanade

1876 Landing Party

2900 ft

Shop 4

Underart Gallery

2300 ft

Public Building

Cairns Regional Council

1.1 mi

Gallery

Doongal Aboriginal Art Gallery Cairns

4100 ft

Great Barrier Reef

Michaelmas Cay

4100 ft

1 Spence St

Cairns Marlin Marina

4100 ft

58 Lake St Suite 3-4

Foot and Body Massage

4100 ft

120 Mulgrave Rd

Cairns Showgrounds

1.2 mi

Wooroonooran Bartle Frere

Josephine Falls

1.1 mi

Nearby

Aquarium

Cairns Aquarium

2000 ft

Parks

Munro Martin Parklands

2000 ft

Church

St Monica's Cathedral

2000 ft

Gallery

Samurai Gallery Australia

1600 ft

Gallery

KickArts Contemporary Arts

1500 ft

Gallery

Michael Seebeck Gallery

1500 ft

1/47 Shields St

Bones and Jones

1700 ft

Green Arrow Walk

2000 ft

Mall

Coles Cairns Central

700 ft

Gillies Range

2000 ft

Yellow Arrow Walk

2000 ft

Restaurants

Tropics Restaurant at Tafe Cairns

600 ft

Gatton St

Moku Bar + Grill

600 ft

122 Lake St

Cairns Burger Cafe

1100 ft

15 Aplin St

Providore Amore

1600 ft

113 Sheridan St

Elixir Bar

1100 ft

92 Abbott St

Mi Piace Espresso Bar

2000 ft

119 Sheridan Street Opposite Munro Martin Park

Pachamama by Crystalbrook

1200 ft

163 Abbott St Level 3

Villa Romana Trattoria

1900 ft

Cnr Esplanade & Aplin St

Che Zest

1200 ft

135 Grafton Street

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Convenient location

Accommodating staff

Odd smoke smell

Subpar dining

7.8/10

Very good

Rooms

5.3

Location

7.7

Service

8.3

Dining

5.0

4/5 based on 882 reviews

#21 of 63 hotels in Cairns based on Tripadvisor

Simon

United Kingdom, February 2024

6.0/10

The hotel needs a serious makeover and update as it looks really old and dirty, but it does have a balcony. Unfortunately, there was an overpowering smell of stale urine in the rooms. On the bright side, the staff were all very helpful and friendly, providing loads of local information during my 10-day stay. The location is convenient, right next to all the hire car options in town, even though the pool area looks neglected with cracked tiles. The dining options were just average, not bad for $15, but a little overpriced for what is offered.

Rooms

5.0

The rooms need a serious makeover and update, and the smell of stale urine was overpowering.

Service

9.0

The staff were all very helpful and friendly, providing lots of local information during my stay.

Location

7.0

The hotel is conveniently located right next to all the hire car options in town, with a neglected pool area, but good for a stroll.

Dining

5.0

The dining was average, not bad for $15, but a bit overpriced for what you get.

Facilities

6.0

Facilities were acceptable, although some areas like the pool needed attention.

Arthur

United Kingdom, February 2024

6.6/10

My stay at the hotel had its ups and downs. The location was convenient with all amenities within walking distance, but the room overlooked a car yard that was noisy in the mornings. The service was accommodating, although they missed acknowledging my membership status. The dining experience was subpar, but the facilities were adequate.

Rooms

6.0

The room, although on the ground floor and close to reception, had a odd smoke smell and could use some refurbishment.

Service

7.0

The staff were pleasant and accommodating to our needs, but they missed informing me about my membership status.

Location

8.0

The hotel's location served us well, being close to the waterfront and the Cairns Aquarium.

Dining

5.0

The dining options were nothing to write home about, with room for improvement.

Facilities

7.0

The facilities were adequate for our short stay.

Convenient location

Odd smoke smell

George

United Kingdom, January 2024

7.2/10

My stay at the hotel was convenient and comfortable. The room was spacious, although it could use some refurbishing. The staff was incredibly helpful and friendly, assisting me with printing out tickets multiple times. The location was a big bonus, with easy access to the Esplanade and nearby attractions. The dining experience was average, with room for improvement. Overall, a good value for a quick stay.

Rooms

7.0

The room consisted of 2 single beds and a bathroom, spacious and comfortable for a quick sleepover.

Service

9.0

The staff, including those near laundry, were all very helpful and friendly.

Location

8.0

The location is another bonus, being near hire car options and within easy walking distance to the Esplanade and town center.

Dining

5.0

The dining experience in the hotel was the only letdown during my stay.